Motor Insurance Assistance

Insurance assistance for cars, two-wheelers and commercial vehicles — so you understand what your policy actually covers before you need it.

What we help with

Cover that matches how you actually use the vehicle

Motor insurance is where most people discover the difference between what they assumed and what the policy says. CoverBima’s role is to close that gap: explaining the sections, the deductions, the conditions on add-ons, and the practical steps if you need to claim.

You can talk to us whether you are buying for the first time, renewing, switching insurers, adding a vehicle to a fleet, or trying to understand a claim decision you have received.

Worth knowing: a comprehensive policy is not a promise to pay the full garage bill. The compulsory deductible, depreciation on certain parts, non-payable consumables and the IDV ceiling all apply as per the policy terms.
Car parked on a scenic road

Fast facts

    • Private car, two-wheeler and commercial vehicle assistance
    • Policy review before renewal, at no charge for individuals
    • Motor claim steps, documents and surveyor interaction explained
    • Add-on and NCB implications discussed in clear terms
Coverage

Vehicles We Assist With

Share the vehicle type and how it is used, and a consultant will talk you through suitable structures.

Private Car

Own-damage and third-party cover for your personal car — with the deductibles, add-ons and NCB position explained.

Two-Wheeler

Statutory and comprehensive cover for bikes and scooters, including what is usually excluded.

Commercial Vehicle

Goods carriers, passenger vehicles and fleets, aligned with permits, fitness and usage.

Before you renew or buy

What to check in a motor policy

  • IDV (Insured Declared Value) against the current market value of the vehicle
  • Compulsory deductible, and whether a voluntary deductible is being applied
  • Own-damage vs third-party-only sections, and what each actually pays
  • No Claim Bonus percentage and whether a claim would affect it
  • Add-ons such as zero depreciation, engine protect or roadside assistance
  • Whether a break in cover has made an inspection necessary
  • Driver details, vehicle usage and the region where the vehicle is registered
  • Exclusions - particularly around drunk driving, unlicensed drivers and unauthorised use
Tip: photograph your policy schedule and keep the number of the insurer’s claim helpline in your phone. In an accident, the first hour matters more than the paperwork afterwards.

Types of motor cover, in one line each

TypeWhat it coversUsually chosen by
Third-party onlyLegal liability for injury, death or property damage caused to a third partyOlder vehicles, minimum statutory compliance
ComprehensiveThird-party liability plus own damage to the vehicle, with optional add-onsMost private vehicles
Own damage onlyDamage to the vehicle, where third-party liability is covered elsewhereSpecific fleet arrangements
Commercial / fleetMultiple vehicles under one policy, aligned to permits and usageBusinesses with several vehicles

Motor claim steps, briefly

  1. Inform the insurer promptly

    Use the claim helpline, app or your consultant. For theft, a police complaint is required.

  2. Document the damage

    Photographs, the location and the circumstances, if it can be done safely.

  3. Wait for the surveyor where required

    Unless it is an emergency or a very minor claim, avoid starting repairs before intimation.

  4. Repair, then settle

    Network garages allow cashless repair; non-network garages are reimbursed as per the surveyor’s assessment.

Request a motor claim consultation

FAQ

Motor Insurance FAQs

Common questions we are asked about vehicle cover.

Third-party liability cover is compulsory for vehicles used in public places under the Motor Vehicles Act. Own-damage cover is optional but is usually what protects your own vehicle in an accident, theft or natural calamity.
Vehicle make, model, age and IDV; engine capacity; add-ons; deductibles; claims history and NCB; the region of registration; and any changes in usage or driver details.
It is an add-on that limits the depreciation deduction applied to plastic, rubber and fibre parts in an own-damage claim, subject to the add-on conditions, number of claims allowed and any additional deductible.
Usually yes, but insurers commonly require an inspection before accepting own-damage cover after a break in cover, and the No Claim Bonus is generally affected. Renewing before the due date avoids both issues.

Talk to Us About Your Vehicle

Motor insurance, explained properly.

Share your vehicle details and how you use it. A consultant will explain the coverage considerations that apply to your situation.

Some Questions,
Straight Answers.
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